Choose the response plan your team needs.

Start with a trial, use Home Lab for a small personal setup, or choose a paid workspace. Push and email are included; SMS and voice use separate credit pools with published allowances.

Home Lab

Free up to 5 people

A small personal workspace with push and email. SMS, voice, and status pages are not included.

Start free

Trial

Free to evaluate WarnFire

20 SMS credits and 5 voice credits granted once, plus public status pages. Trial credits do not refill monthly.

Start free

Team

$15 per seat / month

250 SMS credits per seat in a shared monthly pool, 30 workspace voice credits monthly, and public status pages.

Start free

Business

$25 per seat / month

250 SMS credits per seat in a shared monthly pool, 80 workspace voice credits monthly, and public or private status pages.

Start free

Enterprise

Let's talk agreed contract terms

Contract allowances and limits. Standard status-page allowances are shown below; negotiated terms can differ.

Contact us

Compare what the packages include.

Core incident response connects services, schedules, policies, mobile responders, assistance, maintenance, and monitoring integrations. Paid plans add SMS and voice allowances; status-page access and capacity vary by package.

Capability Home Lab Trial Team Business Enterprise
Enabled people Up to 5 Unlimited during trial Per seat Per seat Contract
Services, schedules, escalation Included Included Included Included Included
iOS and Android response Included Included Included Included Included
Assistance and team fan-out Included Included Included Included Included
Slack war rooms Included Included Included Included Included
Maintenance and overrides Included Included Included Included Included
Monitoring adapters and Events API Included Included Included Included Included
Opsgenie assessment Included Included Included Included Included
SMS and voice Not included One-time grant Monthly pools Monthly pools Contract
Status pages Not included Public Public Public and private Public and private

One person counts once.

A billable seat is one enabled person identified by normalized email. Paging and console access under that email count as one seat. Seat changes are reconciled hourly and appear as invoice prorations.

Shared SMS allowances

On Team and Business, 250 credits per seat contribute to one workspace pool. A responder is not limited to a personal quota.

Workspace voice allowances

Team includes 30 voice credits and Business 80 per month across the workspace. SMS and voice balances are separate.

Included channels

Push and email do not consume SMS or voice credits. Destination eligibility, provider availability, and published safety budgets still apply.

Status pages, with explicit allowances.

Component limits apply to each page. Subscriber limits count distinct confirmed email addresses across the workspace. Invited external viewers do not become billable seats.

Plan Pages Components / page Confirmed subscribers Private pages
Home Lab 0 — — No
Trial 3 25 100 No
Team 3 25 100 No
Business 10 50 500 Yes
Enterprise 25 50 1,000 Yes

Branding

Team, Business, and Enterprise can hide WarnFire branding. Trial retains it.

Custom domains

Business and Enterprise include custom private status-page hostnames. Enterprise page and component limits can be set by contract.

Add credits when you choose.

Included monthly credits are used before prepaid credits for the same channel. Optional auto-recharge uses your selected pack and is limited to two purchase attempts per channel in a rolling 24 hours.

Review destination rates and credit behavior
Channel Pack Price
SMS 500 credits $15
SMS 2,000 credits $50
SMS 10,000 credits $200
Voice 100 credits $10
Voice 500 credits $40
Voice 2,500 credits $150

Incoming alerts and paid sends have separate limits.

Fresh trigger limits apply per integration key. Paid-send velocity applies to the workspace. Acknowledgement, resolution, and recognized idempotent retries do not consume fresh-trigger slots.

Understand what happens at a limit
Plan Fresh triggers / minute / key Paid credits / minute Paid credits / hour
Trial 60 10 80
Team 300 30 200
Business 1,000 40 300
Enterprise 5,000 100 1,000

Build a response people can follow.

Start a workspace, connect a service, and make the next signal reach its owner.

Start free