Understand the sequence
Inspect the incident's recorded events and notification attempts. Available delivery evidence varies by channel and device; a provider acceptance and a notification open remain distinct.
Take the incident with you.
Use WarnFire on iPhone, iPad, and Android to see what's happening, take ownership, coordinate help, and manage your on-call commitments.
Respond from the incident, with its context intact.
Review the summary, source details, current severity, and timestamped activity. Acknowledge, add a note, or resolve without reconstructing the response from separate notifications.
Act deliberately
Acknowledgement records ownership. The policy decides whether that acknowledgement stops escalation or whether escalation continues until resolution.
Know when you're holding the pager.
See current on-call coverage, the schedule calendar, and upcoming shifts. Review handoffs and arrange an exception without changing the repeating rotation.
Cover and swaps
Ask an eligible responder to cover a shift or propose a swap. Accepted requests create bounded schedule overrides.
Time away
Mark time out and review the resulting coverage. Keep the schedule accurate before the next incident arrives.
Bring the right people into the response.
Request assistance from a person or team, explain the role you need, and track whether they can join now, join later, or decline. Open the incident's selected Slack or Zoom war room from its response view.
Connect the app to your workspace.
The app is free to download and use with a WarnFire plan. Sign in to an existing workspace and allow notifications so that device can receive pages. iPhone and iPad require iOS 16.4 or later; Android is available through Google Play.
Review privacy choicesA real response path
Confirm notification permission, current schedule coverage, selected channels, and the destination registered to your account.
Account controls
Use Settings → Delete account to start the permanent account-deletion flow. Review privacy choices for what is removed and what the workspace retains.
Monitor the work outside the phone, too.
WarnFire job-monitoring clients connect scheduled commands and background services to Heartbeats. Download the signed platform packages from the console, where the version and checksum are listed.
Build a response people can follow.
Start a workspace, connect a service, and make the next signal reach its owner.